iWayAfrica – A member of the Telkom Group
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About Us: Vision, Mission & Values

Others promise great service. iWayAfrica guarantees IT.

Vision

It is our vision to be a leading ICT value chain service provider market across Africa. This vision is rapidly becoming a reality as a result of our range of world-class ICT products, presence on the continent and expertise in telecommunications.

Mission

We provision connectivity, wide area network, data centre, premise-base and application solutions to maintain enterprises online and enabled.

  • 99.5 network uptime
  • Guaranteed speed
  • Unrivalled network security
  • One-hour onsite response time
  • Unlimited connectivity
  • Presence in more than 40 African countries

Values

Partnership and Cooperation

  • We work in collaboration with the customer
  • We share responsibility for achieving customer business objectives
  • We commit ourselves, intellectually and emotionally, to a course of action and we stay the course

Integrity

  • We adhere to moral principles of honesty and transparency
  • We honour our obligations and commitment to delivering the best solutions to our customers
  • We hold in high regard the assets with which we are entrusted

Insight

  • We draw on our history, points of presence, knowledge and experience to address customer needs
  • We have the ability and intuition to understand every business, and identifying hidden challenges
  • We have the capacity to discern the true nature of a situation and deliver the best solution

Innovation

  • We bring new methods and processes to our customers and to our continent
  • We continuously improve and evolve our performance, processes, and programmes
  • We offer next-generation solutions to meet the customer's evolving needs

Excellence

  • We have or have access to best-of-breed product, solutions and delivery capabilities
  • We are experts in ICT and are committed to deliver superior solutions , consistently
  • We have a proven track record and performance ethic that distinguishes us from our competitors